Boston
At Ease Inc.
1085 Commonwealth Ave.
Suite 172
Boston, MA 02215
(617) 783-3230
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Chicago
At Ease Inc.
27 North Wacker
Suite 900
Chicago, IL 60606
(312) 372-1233
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Cleveland
At Ease Inc.
1375 East Ninth St.
Cleveland, OH 44114
(216) 771-4022
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Orlando
At Ease Inc.
424 E. Central Blvd.
Orlando, FL 32801
(407) 645-1009
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Los Angeles
At Ease Inc.
2202 S. Figueroa St.
Suite 229
Los Angeles, CA 90007
(213) 381-2328
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San Francisco
At Ease Inc.
588 Sutter St.
Suite 333
San Francisco, CA 94102
(415) 242-1968
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Washington, DC
At Ease Inc.
1718 M Street, NW
Suite 400
Washington, DC 20036
(202) 785-0025
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We look forward to being part of your next meeting - (800) 873-9909 Voice and
Toll-Free Fax: (800) 406-2665
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NEW!
A Broadway Books Hardcover
Available Wherever Books Are Sold
Ranked #18 in etiquette books on Amazon.com
September 12, 2007
OneMinuteManners.com
"One Minute Manners serves as a survival guide for senior managers and entry-level employees alike. More than just preventing a faux pas, Sabath illustrates how playing your cards right can actually help advance your career."
- Rod Kurtz, Senior Editor, Inc.com
"Ann Marie Sabath does a great job succinctly looking at common, everyday work situations and providing guidance for any new or seasoned professional."
- Meg Flournoy, Associate Director
Duke University Fuqua School of Business
www.amazon.com
www.barnesandnoble.com
www.Powells.com
www.Booksense.com
www.RandomHouse.com
View video previews of the Strategy for Success DVD Series.
- Key Ways for Gaining that Edge in the 21st Century video
- How to Overcome Mingle-Phobia Video
- Gaining that Edge During Business Meals Video
Corporate
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Our Clients
Include:
Aetna
AICPA
American Community Mutual Insurance
American Express Bank
Andersen Corporation
Atos Origin
Baker Hill
Balch & Bingham
Battelle & Battelle
Bristol-Myers Squibb
Brown Brothers Harriman & Co.
Bryan Equipment
The University At Buffalo
Calfee, Halter & Griswold
Campbell University
Cargill, Inc.
Carnegie Mellon
University Of Cincinnati
Clemson University
Clifford Chance
Coldwell Banker
The College Of New Jersey
Comair
Comcast Cable Communications
Convergys
Cornell University
Creative Group, Inc.
Crowe Chizek & Company
Deloitte & Touche
Detroit Radio Group
Dewey Ballantine
Dinsmore & Shohl
Dominos Pizza
Dorsey & Whitney
Duke University
Eli Lilly
Ernst & Young
Fairfield University
Fidelity Investments
Fifth Third Bank
Franklin Covey
GE Capital
General Electric
Hewlett Packard
IBM
University Of Illinois
Indiana CPA Society
S.C. Johnson & Son, Inc.
Keane, Inc.
Keating, Muething & Klekamp
Key Bank
Lehman Brothers
Liberty Bank
Lindquist & Vennum
Louisville Bar Association
Lucent Technologies
Marriott International
University Of Maryland
Mayer, Brown, Rowe & Maw
Merrill Lynch
The Midland Guardian Company
Miami University
Miller Canfield
Missouri Economic Development Council
MWW Group
National Business Aircraft Assoc.
New York University Medical Center
Nixon Peabody
Ohio Casualty Group
PHH
Penn State University
Philadelphia Museum Of Art
Pricewaterhousecoopers
Procter & Gamble
Progress Energy
Proskauer Rose
Purdue University
Reynolds & Reynolds
Roadway Express
Sacred Heart University
Saint Joseph Chamber Of Commerce
Salisbury University
SC Johnson
SESMA
Simpson, Gumpertz & Heger
Smartcom Technologies
Southwestern Bell Telephone
Squire, Sanders & Dempsey Llp
Stock Yards Bank And Trust
Taft Stettinius
The Columbus Dispatch
UBS Global Asset Management
United Way Of Central Ohio
US Airways
US Trust
Valparaiso University
The University Of Virginia
Walgreens Health Services
Xavier University
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 I. GET READY, GET SET TO MAKE A POWERFUL FIRST
IMPRESSION
We will begin the program with the four key ways for making
a powerful first impression, and the four places NOT to put
your hands in business. It will continue with the nine most
commonly-asked questions about introductions, how to start
and sustain a conversation and the art of mixing and
mingling!
II. PROFESSIONAL PRESENCE: WHAT DOES YOUR ATTIRE SAY
ABOUT YOU? PROGRAM
During this program, the most commonly-made image "faux pas"
will be addressed. We will also talk about the "Rule of 13"
to follow when wearing accessories, and the real definition
of "business casual."
III. TELEPHONE COURTESY UNDER PRESSURE PROGRAM
This workshop will assist participants in seeing just how
"phonogenic" they really are! It also will assist them in
getting their calls returned -- and promptly, how to turn a
"cold" call into a warm one, and the "tactful" way to cut
short a chatty person. We will also address fax etiquette,
voice-mail etiquette, e-mail etiquette and netiquette!
IV. BUSINESS ETIQUETTE IN CORRESPONDENCE PROGRAM
During this program, we will discuss the art of business
correspondence. We also will talk about when writing a note
vs. "keying" a letter is acceptable. Your participants also
will learn the color of ink to use for signing
correspondence, when a note should be sent, and how to turn
a "no" today into a "yes" tomorrow! Finally, the cost of
procrastination will be discussed!
V. OFFICE ETIQUETTE PROGRAM
The way that you interact with colleagues and managers is as
important as the way you treat your most important clients.
How would you rate your office etiquette? This session
addresses ethics in the workplace. It also covers how to
climb that slippery ladder of success through your words and
actions, how to keep a chatty worker from monopolizing your
time, and how to get more out of each day. Finally, it
addresses the proper way to treat office guests whether they
are visiting you or the person down the hall.
VI. GAINING THE COMPETITIVE EDGE DURING BUSINESS MEALS PROGRAM
This entertaining and informative "hands-on" program will
emphasize that business meals are for
maintaining/establishing rapport with clients first -- and
then for eating! It will cover the gambit of napkin
etiquette, the American, European and "No" dining style
differences, how to handle difficult-to eat foods, when to
begin talking business during a meal, and much more!
VII. AVOIDING THE EIGHT MOST COMMONLY-MADE
INTERNATIONAL ETIQUETTE "FAUX PAS" PROGRAM
Whether you are greeting and meeting,
communicating via correspondence, or entertaining over a
meal, your actions say a lot about you. When interacting
with international clients, your nonverbals are twice as
important. This session will address the do's and taboos
when working with clients throughout the world. You will
learn how to integrate the customs and manners of YOUR
potential clients into your own professional style!
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In the News
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What's New
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Read a review of Ann Marie's book, Business Etiquette: 101 Ways to Conduct Business With Charm and Savvy on Shawn Ann's World, and enter to win a free copy.
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Learn Ann Marie's 10 most commonly made e-mail faux pas on 60 Second Marketer.
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Learn Ann Marie's four most commonly made faux pas by voice-mail callers on 60 Second Online University.
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Learn Ann Marie's views on when and where it is okay to talk on your cell phone.
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Listen to Ann Marie Sabath discuss business etiquette in modern business with Anna Farmery, Speaker and Media Coach for The Engaging Brand Blog. Making A Squeeze Play.
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Read the newest business etiquette do's and taboos in The New York Post on October 29. Brian Moore shares the latest views on business etiquette according to Ann Marie Sabath.
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Learn what Ann Marie had to say about hugging at work by reading Brian Moore's article, Making A Squeeze Play.
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Ann Marie had the pleasure of being part of CNBC's On the Money on September 10. The topic was Business Hugging Is On The Rise.
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Ann Marie will share her thoughts on office romances in the September 24 issue of The New York Post.
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Ann Marie was featured in the article "Irritating habits of co-workers, and what to do about them" which appeared in the July 23, 2007 edition of the Herald News. Read the article by visiting the Herald News.
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Ann Marie had the honor of being featured on CNBC's On The Money on June 7, 2007. Learn how she assisted Young and Emerging Leaders in putting their best forks forward by visiting CNBC's On The Money.
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Ann Marie was featured in the article "Play nice - and work nice, too" appearing in the April 23, 2007 edition of the Herald News. Read the article by visiting the Herald News.
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Watch Ann Marie's February 22, 2007 interview on ABC's Money Matters.
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Read about Ann Marie Sabath in Time Magazine's Money Matters Column by Andrea Sachs.
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Ann Marie shares the Five Top Etiquette Tips for Surviving Your Next Flight in the February 2007 issue of Conde Nast Traveler.
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Dreading those upcoming holiday parties? Learn what tips Ann Marie Sabath shared with with readers to assist them in surviving the office party by visiting the Tampa Bay Times at: www.tbt.com.
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You receive a group e-mail with a map to a party a coworker is having. It's clear this message is a follow-up to an invitation you did not receive. What should you do?
Learn what Sabath recommends by visiting the Detroit Free Press website at: freep.com.
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The Strategy for Success Video Series is now available in DVD format.
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Ann Marie Sabath has joined the Waterford ranks as their etiquette expert. To learn "When to Clink" and "Super-Hosting" tips, visit waterford.com.
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Past Press
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What are you doing between 4:00 p.m. - 5:00 p.m. on Thursday, November 17?
Ann Marie Sabath has been asked to be on Your World with Neil Cavuto on Fox.
She will be discussing Pushy or Professional: What Will Drive Holiday Sales?
We hope you will tune in.
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Tipping tips on StJoeLive.com on Saturday, May 14.
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Is there even an etiquette for fundraising? Visit The Washington Times Family Times Section on September 19 to learn the do's and taboos that Sabath recommends.
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Is your business behavior hi-touch in this hi-tech society? Learn what Ann Marie recommends for putting your most professional self forward when interacting via new technology. Visit www.forbes.com.
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What is the best way to handle a new co-worker who you consider to be absolutely impossible? Pick up the September issue of Cosmopolitan to learn Sabath's comments.
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How would you juggle a personal relationship with someone in your office? Read what Sabath recommends in the July issue of Self Magazine?
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Do you get the Indianapolis Star? Learn why manners is on the increase in this weekend's edition.
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Visit the Seattle Times website to learn Sabath's comments on cell phones and PDAs.
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Do you want to learn how to handle people who are considered fashion emergencies in the workplace? Read the Baltimore Sun to learn Sabath's comments.
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Ann Marie Sabath made a guest appearance on Living It Up! with Ali and Jack on April 1. Sabath discussed cell phone civility, the 15 minute rule for thank you notes and how to put your best fork forward.
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Do you read Rod Kurtz's column in Inc.? You will see At Ease Inc.'s training concepts discussed on page 22 in the May 2004 issue.
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Look for Ann Marie Sabath's quote on page 38 of the March 1 issue of Forbes.
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Sabath's sixth book, Business Etiquette: 101 Ways To Conduct Business With Charm & Savvy is now available in Spanish, Chinese and Japanese! Learn where to purchase a copy in the language of your choice by e-mailing us at translations@ateaseinc.com.
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Business Etiquette: 101 Ways To Conduct Business With Charm And Savvy
2nd Edition - Available on our website, Amazon.com, Barnes & Noble, and in Kinko's across the country.
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Key Ways For Accelerating Business Relationships' Workshop
What participants learn from this program:
- Creative Ways To Earn New Business
- How To Get More Organized In Planning Calls And Follow-Up
- Tips For Closing Business Faster
- How To Cross-Sell To Existing Customers
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Beyond Business Casual: What To Wear To Work If You Want To Get Ahead
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